Disclaimer & Privacy Policy

Privacy policiy

Thank you for your interest in Ticto. We take the privacy rights of our Users very seriously and strive to be compliant with applicable privacy and data protection regulations at all times. Amongst other things, Ticto has therefore duly notified its Personal Data processing operations to the Belgian Privacy Commission beforehand.

You may access the Website and view most of the information about our company, products and services without communicating any Personal Data. However, on certain pages of the Website, Ticto may ask or receive information about You, some of which may be considered to be Personal Data. The present privacy policy explains how Ticto will use such Personal Data and Your rights in that regard. By submitting your Personal Data via the Website or otherwise, You will have explicitly confirmed your consent with the use thereof in accordance with this privacy policy.



The following terms, when used in the present policy, shall have the following meaning :

'Ticto' or 'Us': Ticto NV, with registered offices at 1731 Zellik (Belgium), Z1 Researchpark 110 and company number 0536.717.133;

'Personal Data': any information relating to an identified or identifiable natural person. 

'User(s)' or 'You(r)': (a) user(s) of the Website, jointly or individually depending on the context;

'Website': the website reachable via the following primary URL: www.ticto.com



The following Personal Data may be collected by Ticto :

data You provide us with via the Website, such as your name, (email) address, phone number, username and/or password;
if You contact Us via other means, we may also register such contact information;
details with regard to Your visit of the Website, such as traffic and profile data.



Ticto shall only process your Personal Data in compliance with the terms of this policy and applicable regulations. It shall make sure that the confidential nature of your Personal Data is duly preserved and shall put in place reasonable measures to secure and protect Your Personal Data. Where You would be asked to register as a User, Ticto also invites you to help securing Your Personal data by avoiding the use of obvious passwords and/or user names, by changing Your passwords regularly and by not sharing your Personal Data with third parties or storing them in an insecure manner. Ticto shall avoid collecting Personal data that is not relevant for its relationship with You and shall not retain the data longer than necessary for such purposes or, as the case may be, for the period as determined by agreement or law.



All Personal Data You provide to Ticto is stored on secure servers. In addition, Ticto and its service providers will always take the utmost care to protect Your Personal Data. However, the transmission of information via the internet can never be completely secure and the provision of Personal Data is hence done at your own risk at all times. Ticto may use Your Personal Data for the following purposes ('the Purposes'):

  • customer registration and management;
  • compliance with Ticto's obligations ensuing from the making available of the Website and its contents;
  • registering You as a User via the Website and running the Website services (including the processing of queries or requests for information concerning Ticto, its products or services) as well as to allow You to efficiently use those services and the Website;
  • ensuring that the Website's content is presented to you in the most effective manner;
  • allowing You to use the interactive applications and services of the Website;
  • processing orders and communication initiated via the Website;
  • researching and analysing the market as well as Ticto's customers, products and services (e.g. by asking your opinion on Ticto's products and services or by asking you to complete a survey or questionnaire);

All of the above equally applies to the use of your Personal data by an affiliated company of Ticto for the Purposes.



Ticto will not disclose your Personal Data to third parties without your permission, except:

  • to affiliated companies;
  • when such disclosure is necessary to permit Ticto's employees, agents, subcontractors, suppliers or commercial partners to provide a service or accomplish a task in the name of Ticto;
  • to Ticto's professional advisors;
  • to the acquirer or potential acquirer of Ticto's rights and obligations with regard to the Website;
  • if such disclosure is necessary to protect legitimate interests of Ticto, its customers or affiliated companies or if it is required or permitted by law.

If Ticto should disclose Your Personal Data to an affiliated company or third party outside the EEA, it shall not do so without first taking measures to ensure that your Personal data enjoys the same level of protection as within the EEA.

Ticto shall take all reasonable measures to ensure that its employees and associates who have access to Personal Data will process the same exclusively in accordance with this policy and their obligations under applicable privacy laws.



You have the right to request access to Your Personal Data processed by Ticto and, should such data be incorrect or incomplete, You have the right to have the same corrected or completed. If there would be a justified reason to do so, You also have the right to object to the processing by Ticto of Your Personal Data. In such case, You should motivate Your objection by indicating, for example, how such processing may harm You.

Should you wish to exercise any of Your rights in this regard, please notify Ticto thereof via the address indicated above or via email : privacy@ticto.com and Ticto will process and act upon your request as soon as reasonably possible. Users having registered via the Website may also modify Personal Data via their account information at all times.



The Website may, from time to time, contain links to or from other websites, which are not administered by Ticto. Although Ticto will do its utmost to make sure that the links on the Website lead exclusively to websites which share Ticto's safety and confidentiality standards, Ticto cannot be held responsible for the protection or confidentiality of any data you may submit on such other websites. Before submitting information on such sites, we recommend that You read their privacy and other statements or policies in that regard.



Ticto is constantly striving to improve the experience of its Users on its Website and beyond. That is why, for certain sections of the Website, cookies are used.

Cookies are small text files that Your browser installs on your computer and that enable the Website to recognize You upon your next visit. With the help of cookies, Ticto can for example identify the most popular sections of the Website, since they allow Ticto to know which pages Users visit and how much time they spend browsing them. On the basis of these aggregated data, Ticto can adjust the Website to better reflect Your requirements and to offer a more customer-oriented experience. Thanks to cookies, Ticto can also, for example, make sure that the information that appears on Your screen during the next visit to the Website is tuned in to Your preferences as a User.

The Website, as well as certain notifications such as promotional e-mail messages, may contain web beacons. These are tiny images or objects embedded in a web page or email and are usually invisible to the User, but allow Ticto to verify whether a User has viewed the page or email in question. Web beacons generally function in combination with cookies and Ticto uses the two in the same manner.

For more information in this regard, please read our cookies policy.